Terms and Conditions

These terms of sale apply to all goods supplied by The Roman Party Shop.

By using the Party Packs site you agree to be bound by the terms and conditions set out below. If you do not wish to be bound
by these terms and conditions, you should not use the Party Packs site.

As part of our commitment to ensuring the Party Packs site is one you want to visit time and time again we welcome your comments
on any of the policies or rules set out below. To contact us please use the Feedback Form on the site.


Returns Policy
You have the right to cancel the contract at any time up to 7 days after you receive the goods (see below).
Please note that this policy has some limitations and does not apply to business customers.

To exercise your right of cancellation, you must give written notice to the Supplier by hand, post or contact
us section of our website, giving details of the goods ordered and (where appropriate) their delivery. Notification
by phone is not sufficient.

Except in the case of faulty or misdescribed goods, if you exercise your right of cancellation after the goods
have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods
must be returned to The Roman Party Shop, 248 Balby Road, Doncaster, South Yorkshire, DN4 0QH  You must take
reasonable care to ensure the goods are not damaged in the meantime or in transit. In the case of faulty or
misdescribed goods we will nornmally issue you with a prepaid returns label.

Once we have received the goods back, we will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.Please note that once we have processed your credit it can take up to 5 working days for this to appear on your statement.


Prices and Availability
Prices quoted are in British pounds (£) and are accurate at the time published but may be subject to change. The prices including VAT are shown in brackets.

If the price goes up or down in between you placing and receiving your order, we will honour the original price.

Products and services are subject to availability and may be withdrawn at any time, including after you have placed your order. If your order cannot be fulfilled we will let you know.


Descriptions and Substitutions
Whilst we make every effort to show and describe our products as accurately as possible, in rare cases the final product may differ slightly. This often happens with plain colour products from different manufacturers for example pink plates may not exactly match pink balloons or balloon weights.

We occasionally substitute products of a similar description, where for example the original item becomes unavailable. In the event that you are not happy with the substitute we send you may return this to us immediately for a full refund.


Your right of cancellation    
You have the right to cancel the contract at any time up to 7 days after you receive the goods (see below).

To exercise your right of cancellation, you must give written notice to the Supplier by hand, post or contact us section of our website, giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient.

Except in the case of faulty or misdescribed goods, if you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to The Roman Party Shop, 248 Balby Road, Doncaster, South Yorkshire, DN4 0QH.

You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. In the case of faulty or misdescribed goods we will nornmally issue you with a prepaid returns label. All items that are returned MUST be done so in the original packaging. Once we have received the goods back, we will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.Please note that once we have processed your credit it can take up to 5 working days for this to appear on your statement


Payment
We accept payment for goods in a number of ways which you will find listed under ‘How To Order'. Payment for the full amount of your purchases is collected at the time of order no matter when the goods are to be delivered. We do this to avoid problems with cards no longer being valid at the date of delivery and to reduce administration costs when orders are fulfilled in stages (and so saving you money in the longer term). Should any items not be available we will refund you the amount in full by the same method as your payment as soon as we are aware of the difference.


Risk & ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to you (or the agreed delivery address), or, if you fail to take delivery at the agreed time, when we tried to deliver.

You will own the goods once they have been successfully delivered and when we have received cleared payment in full.


Liability
We will not be liable for any loss caused to you by late delivery of goods, or consequential and/or subsequent loss once you have accepted delivery. We will not be liable for any loss or damage to goods once they have been delivered in accordance with your delivery instructions.

This site should only be used for information purposes. We shall not be liable for any damage or loss that may occur in the use of any of the information contained or advice given in this site excepted as stated in the terms and conditions of sale (where applicable) and to the extent that such liability cannot be excluded by law. We are not responsible for the sites accuracy, although every effort has, is and will be made to ensure that the information contained is correct and up to date, nor for its fitness for a particular purpose or the reliability of access to this site.

We will not be liable for damages or losses resulting from your use of or inability to use this site. Neither do we guarantee that this site will operate free of error or that it is free from computer viruses or any other contaminating computer programme. We will not be liable to you or in breach of contract for delay or failure to perform due to any causes beyond the reasonable control of us or our suppliers, including but not limited to Acts of God,civil commotion, industrial dispute, riots, flood and legislation.

If you are a business user, you agree to indemnify us, and/or any of our affiliates and our and their officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these terms and conditions by you or any other liabilities arising out of your use of the Party Packs site.


Use of this site
All copyright, trade marks and all other intellectual property rights in all material or content supplied as part of the Party Packs site shall remain at all times vested in us or our licensors. You are permitted to use this material or content only as expressly authorised in writing by us or our licensors.You will not, and you will not assist or facilitate any third party to, copy, reproduce, transmit, distribute, frame, commercially exploit or create derivative works of such material or content.

If you become aware of any such distribution or commercial exploitation, you agree to notify us immediately.

You acknowledge that by posting materials on the Unwins site you grant to us and our licensors and assigns an irrevocable, perpetual, royalty free, worldwide licence to use the materials both within the Main and Shop sites and in any other manner. The licence extends to copying, distributing, broadcasting, and otherwise transmitting, and adapting and editing the materials.


Changes to the terms
We reserve the right to remove, modify or change without notice any information on this site from time to time. We may change these Terms and Conditions from time to time and so you should check these regularly. Your use of the Party Packs site will be deemed an acceptance of the terms existing at that time.


Company Information
Proprietor E Ackroyd trading as The Roman party Shop, 308 Balby Road, Balby, Doncaster, South Yorkshire, DN4 0QF. Tel 01302 881851 Email This email address is being protected from spambots. You need JavaScript enabled to view it.

Copyright Roman Party Shop 2015 Terms and Conditions.
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